If you are still stuck, the community forum answers.ea.com has a dedicated "Black Screen Megathread" for NFS Payback. Post your hardware specs (CPU, GPU, RAM) and which "Type" of black screen you have.
Are you experiencing a frustrating black screen issue while playing Need for Speed: Payback? Don't worry, you're not alone. Many players have reported encountering this problem, which can be caused by a variety of factors, including graphics driver issues, corrupted game files, or incompatible system settings. In this article, we'll provide a step-by-step guide to help you fix the black screen issue and get back to enjoying the game. nfs payback black screen fix
Corrupted installation files or a bloated app cache can lead to loading failures. If you are still stuck, the community forum answers
When you launch the game and the screen turns black, press Alt + Enter on your keyboard to force the game into Windowed mode. Don't worry, you're not alone
If your game goes black and then eventually crashes your video driver, it might be a Windows feature called "Timeout Detection and Recovery" (TDR). Windows thinks your GPU is frozen and resets it, causing the black screen.