Contents
The Customer Module allows a technician to access, control, and use USB devices (printers, scanners, HID devices, storage drives, license dongles, etc.) connected to the customer’s machine as if they were plugged directly into the technician’s own computer. Contents The Customer Module allows a technician to
: By default, the software uses TCP/UDP port 32075 . Technicians may need to configure port forwarding on their router or use services like ngrok to bypass firewalls. and use USB devices (printers