Closing / call to action If you want, I can:
These are essential characteristics (e.g., basic knowledge or skills) that anyone in a job must possess to perform minimally. They do differentiate superior from average performers.
Includes achievement orientation, initiative, and information seeking. Helping and Human Service: Spencer And Spencer Competency Dictionary Pdf
These are Skills (what a person can do) and Knowledge (what a person knows). While these are easiest to measure and train, they are often not the primary predictors of superior performance.
Focuses on the drive to achieve results and improve performance. Closing / call to action If you want,
No model is perfect. While the is powerful, be aware of its limits:
The intention to persuade, convince, influence, or impress others. Organizational Awareness (OA): Helping and Human Service: These are Skills (what
: Covers self-management and resilience. Key competencies include Self-Control, Self-Confidence, Flexibility, and Organizational Commitment. The Iceberg Model