The most visible example is Hitomi , the humanoid assistant stationed in Terminal 3. Unlike clunky translation apps that require you to pass a phone back and forth, Hitomi uses directional microphones and lip-reading AI to support noisy environments. A lost traveler from Brazil can speak Portuguese; Hitomi replies in Japanese to the staff and Portuguese to the traveler—simultaneously, with a 0.2-second delay.
: Even if a traveler doesn't remember exactly where they lost an item or can only provide a vague description, the AI can cross-reference hundreds of daily found items to identify likely matches. JAPAN Forward 3. The "Invisible" Efficiency
Using a network of over 2,000 LiDAR sensors and 4K cameras (anonymized for privacy), the AI creates a "digital twin" of the terminal in real-time. This system does not just watch where people are; it predicts where they will be in 30 minutes.
Similarly, for passengers with cognitive disabilities (such as dementia or severe autism), the AI Haneda system offers a "Safe Path" mode. A wristband paired to a guardian’s phone monitors the passenger’s location relative to their boarding zone. If the passenger strays more than 50 meters off the optimal route, the AI sends an alert and guides the guardian via augmented reality arrows on their phone screen.
The most visible example is Hitomi , the humanoid assistant stationed in Terminal 3. Unlike clunky translation apps that require you to pass a phone back and forth, Hitomi uses directional microphones and lip-reading AI to support noisy environments. A lost traveler from Brazil can speak Portuguese; Hitomi replies in Japanese to the staff and Portuguese to the traveler—simultaneously, with a 0.2-second delay.
: Even if a traveler doesn't remember exactly where they lost an item or can only provide a vague description, the AI can cross-reference hundreds of daily found items to identify likely matches. JAPAN Forward 3. The "Invisible" Efficiency ai haneda
Using a network of over 2,000 LiDAR sensors and 4K cameras (anonymized for privacy), the AI creates a "digital twin" of the terminal in real-time. This system does not just watch where people are; it predicts where they will be in 30 minutes. The most visible example is Hitomi , the
Similarly, for passengers with cognitive disabilities (such as dementia or severe autism), the AI Haneda system offers a "Safe Path" mode. A wristband paired to a guardian’s phone monitors the passenger’s location relative to their boarding zone. If the passenger strays more than 50 meters off the optimal route, the AI sends an alert and guides the guardian via augmented reality arrows on their phone screen. : Even if a traveler doesn't remember exactly