Service Desk Licence Exclusive [2021] Jun 2026

For Managed Service Providers, a standard licence shows the vendor’s branding. An exclusive MSP licence often includes and API exclusivity, meaning your clients see only your logo, and the underlying service desk engine becomes your proprietary asset.

Set up automated scripts to flag users who hold an Exclusive license but have . These users should be flagged for immediate review. service desk licence exclusive

You know exactly who performed every action in the audit log. There’s no "shared account" ambiguity. For Managed Service Providers, a standard licence shows

: These are your "requeusters" or end-users. They use the portal or email to submit tickets. Most major platforms allow an unlimited number of these users for free. Atlassian Community Key Benefits of Exclusive Agent Licensing For Managed Service Providers