To run on newer Windows 10/11 machines, running the app in "Compatibility Mode" and as an Administrator is often mandatory. Target Printer Models
Often cited for models like the Canon iP2770, Pro 9500, and various older MG/MP/MX series, as mentioned in. canon service tool v1074
Once in Service Mode, connect your printer to a PC via (Wi-Fi resets typically won't work in this mode). Launch the V1074 software and: Navigate to the Clear Waste Ink Counter section. Select "Main" or "Platen" and click Set . To run on newer Windows 10/11 machines, running
: Unique to older versions like v1074 is a dedicated EEPROM clear function . It can also print internal EEPROM data to reveal the printer's full history, including page counts and error logs. and various older MG/MP/MX series